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Functional Areas of Tesco's and Apple Five

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Southern Fried Chicken and Apple Tesco’s and Apple have various functional areas, below are some areas with some examples in each of the businesses. Southern Fried Chicken: Sales – Southern Fried Chicken has a specific functional area based on sales. The sales department of a business handles how the products will be sold and helping customers find a suitable product for their needs. They organise sales promotions such as buy two number seven deals and get the third one for free, respond to customer enquiries about their products such as responding to customers regarding pricing and keep records up to date like keeping receipts and the businesses bills. E.g. the Southern Fried Chicken members of staff price products accurately in order …show more content…

Once the orders are taken in and analysed, Southern Fried Chicken respond to the complaint as soon as possible with a solution. Apple: Sales - Apple has a specific functional area based on sales. The sales department of a business handles how the products will be sold and helping customers find a suitable product for their needs. They organise sales promotions (or advertising), respond to customer enquiries about their products, and negotiate discounts for customers; which enhances customer satisfaction and keeping customer records up to date. E.g. Apple found that distributing their phones to sell at other shops would broaden their market and create a lot of word of mouth which would be essential to the growth of the business. The shops they distribute the phones to always try to find ways to discount their customers which always creates customer satisfaction. Marketing - Marketing is the ways a business approaches a customer in order to persuade them to buy their products. Apple market in various ways. They use TV adverts, billboards, catalogues and flyers which are all effective ways on how to approach customers in order to sell products to them. This is effective as it keeps consumers interested in a business’s products and it asks customers on how the business how it could improve, this could make consumers happier with the store. Finance – The financial functional area in Apple deals with all of the money aspects of the company. This includes

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