MARKETING MANAGEMENT 555 Lecturer: ***** Assessment 1 Case papers overview Due: 14th February 2013 (Thursday) Word Count: 1588. Facebook Student Name: David Yew-Choong KAM Student ID: 1 WHY do people use Facebook? Whether it's for posting updates, reposting articles, checking in locations/whereabouts, or playing Farmville – people participate in Facebook to stay connected, to relax, to be entertained, and to be kept informed (Bond, Ferraro, Luxton and Sands 2010, 4; Piskorski, Eisenmann and Smith 2012, 2). Some might even use it to spy on their partners, triggered possibly by romantic jealousy (Darvell, Walsh and White, 2011; Elphinston and Noller 2011, 631). Others use it as a platform to advance various social and …show more content…
This blending of brick and click mixture (Mangold and Faulds 2009, 359) has created new platforms for businesses to channel resources and finances to ensure they are also seen, heard and accepted (Lusch 2011, 263). Corporations that know how to do it right (not necessarily the first time around) gets a bigger 4 piece of the share of voice, which hopefully will lead to greater electronic word of mouth (also known as eWOM) (Chu and Kim 2011, 48). Some have suggested an approach known as hypertargeting (Shih, 2009, 12), where companies can sharpen their customer centricity through specific targeting of potentials customers by personalizing marketing and CRM efforts as user generated data and data is matched to potential service offering and marketing campaigns (Shih 2009, 12). To monetize, some early adopter companies are setting up full scale versions of their brick and mortar business within Facebook. These companies, like the English cloth trading company , ASOS (which stand for as seen on screen) are targeting the "moppers", a term used for shoppers with a mobile smart phone device that are now able to shop and pay online without leaving the SNS platform. It's a strategy that has yielded ASOS a healthy twelve percent pre-tax profit of $44.5 million from a total sale of $371 million (Shannon and Kharif 2011, 22). Even traditional corporate bulwarks in the brick and
In the article, titled “Facebook in a Crowd” Hal Niedzviecki discusses his experience with Facebook. Niedzviecki started his account and quickly had about 700 on-line “friends.” In his own words, he was “absurdly proud of how many cyberpals, connections, acquaintances, and even strangers I’d managed to sign up.” (Niedzviecki, 958) But he also had a 2-year-old at home, was a workaholic, and liked being left alone. He had very few real friends. So he decided to have a Facebook party to get to know some of his new friends.
New media has been easily made available everywhere and Facebook in particular as one of the world most popular social networking site (SNS) can be made accessible from desktops, laptops, smartphones and tablet because of this, almost everybody can have access to Facebook anywhere they go. For the most reason, due to the introduction of new media, Facebook plays a key role communication and staying in touch with families, friends, acquaintances, businesses, groups meetings and a whole lot of others. Moreover it has also been useful in growing markets and advertising mediums through big companies, brands and highly respectable top class businesses. New media as a broad topic can be defined as a “form of communication which transmits information through a medium that uses routers and servers via high-speed internet and involves materials been received via desktops, computers, tablets and smartphones”.
Formerly known as Facemash, Facebook’s initial purpose was to collect side-by-side photos of female Harvard students and allow students to vote who was more attractive. Facemash became instantly popular and gained innovators attention (Phillips). What started as a college student’s hobby soon became famous and was later innovated to become a social networking site, Facebook. By September 2006, Facebook developed into an inclusive social networking site and allowed the public to register personal profiles that helps people stay in touch online. Today, Facebook is a free social networking website that allows users to create public profiles where they can upload photos and videos, send messages, and keep in touch with their friends and family.
In recent months, the comments made by some young men part of Facebook group, and educational community, have stirred up a lot of unrest. This group of students attended Dalhousie University and their Facebook group was called “Class of DDS 2015 Gentlemen”. Gentlemen, however, is not something that most would use to describe them after the awful, demeaning comments they had posted about fellow female classmates were released to the media. The public was infuriated by not only the actions of these men, but also the decisions made by the university regarding the disciplinary actions to take place. Looking at this situation through the sociological framework of feminism, the oppression and treatment of women as sexual objects is as clear as
Facebook is a social networking site that is free of charge for its users. It allows the individual the opportunity to stay connected with friends and family, sharing updates, photographs and user status. The company grosses more than $1 billion per quarter in advertising revenue and online games (Ritholtz, 2014). In this respect, Facebook is much more that a social network. It is a versatile and sophisticated corporation that has revolutionized the way people share their lives and communicate. Their mission is “to give people the power to share and make the world more open and connected. People use Facebook to stay connected with friends and family, to discover what’s going on in the
The rise of social media has been a global phenomenon since internet giant Facebook began, with one in seven people having a Facebook account (Hennig-Thurau, Hofacker & Bloching 2013). This has had an impact on the marketing environment in several ways, with the two most notable being increased active participation and a strong level of networked interconnectedness (Hennig-Thurau, Hofacker & Bloching 2013). These two changes have shifted the power from the marketer to the consumer, as the regular consumer now has access to vast amounts of information and has the ability to amplify their opinion globally (Labrecque et al. 2013). For this reason, it may be argued that in the 21st century, marketing occurs among consumers, and is no longer purely
After watching the movie The Social Network, the first thing I did was to search for Mark Zuckerberg’s real life experiences to see which parts are facts and which are fictions. As a matter of fact, this Harvard genius that founded the world’s first social network was not as childish as the movie portrayed. At least he didn’t write programming for getting into elite Harvard “Final Clubs” or for retaliating his girlfriend. During Mark’s high school, Microsoft and AOL tried to purchase the music player that he built and also invited him to join them. However, Mark decided to enroll in Harvard for further education. From where I stand, although the movie is fictional, it can easily
1. Wish to reduce soreness in your tissues? An effective sports strapping tape boosts blood and lymphatic circulation and reduces tenderness in your body's tissue. What's more? It also eliminates by- products like lactic acid from your body to enhance muscle performance, lessens fatigue and cramps.
Despite the fact that we’re already in the 21st century, society continues to show signs of progress and development strongly leaning towards the direction of advancement, constantly evolving. This pattern is no different from the world of advertising, as it has also evolved through the years and quite recently an unexpected technological innovation took the world by storm. It made such a tremendous impact that eventually led to the transformation of traditional marketing, and it’s no other than social media that we all learned to love.
Facebook is involved in a serious controversy in the United States. And last but not least they are being accused of nothing less than ideologically manipulate the news that serves its users , all this is happening on the campaign trail, so the whole thing takes on an even greater dimension that already itself has.
Social Media is a forum that is heavily influenced by consumers and has become a very poplar way of doing business and expanding it and making people aware of your business. According to Oxford Dictionary social media is “Websites and applications that enable users to create and share content or to participate in social networking.” (Oxford Dictionary, 2015)
Social media nowadays are bombarding people’s lives whether it is Facebook, MySpace, Friendster, LinkedIn, Orkut, YouTube, Flickr, Twitter, Groupon, and many more. Social media has changed how people interact with each other and how they express themselves on the Internet. Facebook, for example, has really altered people’s perception of themselves. We hypothesize that this altered perception in turn influences their behavior on product choices and involvement with particular groups.
Facebook has a first-tier of non-customers which consists of consumers who utilize other social networking websites like Google+ and Myspace but are unsure of the Facebook brand. With consumers who spend more time “reading newspapers and magazines, listening to the radio, or even watching television” (Sherman, 2014, para. 3), determining the correct plan of attack to reach non-customers who utilize other social networking websites more than Facebook may seem challenging. However, Facebook can appeal to the first-tier of non-customers by using local contributors for advertising or connect various social media channels via content and advertising (Thomas, 2013).
Facebook is currently largest social networking site in the world based on monthly unique visitors – attracting 130 million unique visitors every day (Alexa Inc. 2012). The site’s popularity exploded in 2007 and it bypassed its social networking rival, MySpace, in April 2008 (Phillips 2007). Over the last few years Facebook has impacted people’s social lives in various ways. With its availability on modern smart phones, Facebook enables users to continuously stay in touch with friends, relatives and peers wherever they are in the world as long as they have internet access. It can also group people together who share beliefs and interests and has been known to even reunite lost family members and friends through its enormous social reach
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