preview

Discourse Community

Decent Essays

This community has great potentials that are part of the discourse community. For instance, people from the hotel industry have common goals, they work for the purpose to improve their selves, their knowledge and be able to provide a better information about the hotel to the customer. They are require to learn and know more about their company , its history and chain if any; these common goals lead the employee to perform and develop a better job to acquire a higher level position. As a linguistic John Swales says, “Discourse community will lead us to be more knowable about our career and to have a better perspective of our desire goals”. By saying so we can be more informed about our career and we can determine if that is want we want or if we can follow a different career or goal.
Moreover, communication is the main key to develop an excellent job in this community. Communication is indispensable to work for this industry. According to my interview with the Director of Housekeeping at the Biltmore Hotel Los Angeles Diego Rojas, “Communication is fundamental for this industry, you have to communicate with people in the daily basic, as a worker of this field, most of the time you have to interact with people, talk about the conflicts, the good and bad situations”. Communications are either by …show more content…

Employees under the union contract don’t want to follow the hotel’s rules which causes a conflict between the union leaders and the hotel management. Also the union employees take advantage because union employees are hard to get fired even though the hotel management know that they don’t perform a good job, this become an issue for the hotel.. These employees argue that they are under the union contract and fight until they get their job back or solve the problem to their

Get Access