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Core Competencies

Decent Essays

Core Competencies Management is challenging and requires competencies distinctly different from other positions. After a brief six month tenure with my current employer, my manager resigned and a door opened for me in management. I was promoted to Claims Manager and suddenly tasked with additional responsibility and supervision of another employee. There was no job description for this position at the time and competencies had not been formally established. However, our company transitioned to competency based performance model the year following my promotion and required competencies were established. Understanding the required competencies of a Claims Manager, the skills I possessed that aligned with competencies, and the development of other competencies was essential to my success in that role.
Competencies of Claims Manager The Claims Manager was responsible for the management workers’ compensation claims and the company’s return to work program. This position requires competency in written and oral …show more content…

However, this position required different skills and competencies than the one I was in previously. By definition a skill is a proficiency at being able to do something while a competency is a cluster of knowledge, skills and attitudes that enable a person to be successful at a number of similar tasks (Blanchard & Thacker, 2013). The ability to prioritize tasks and develop systematic methods to tackle projects are skills that I already had that aligned with the required competencies of time management and organization. Accountability and reliability were an additional two competencies for which I had demonstrated proficiency by ensuring tasks were completed timely, by responding to correspondence and questions timely and accurately, and by maintaining confidence with sensitive

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