Bilateral Review System Analysis

During a traditional service review, have you ever feel that people weren’t listened to, weren’t involved in the process or didn’t feel part of it? A Person-Centred Review is a different way of doing things, that puts the person at the heart of the review.

There are always key elements to assessments and reviews, including the family and friends. Everyone has a responsibility to support individuals and bearing in mind ‘need to know’ information. The aim being able to achieve the highest goal to maintain effective open channels for everyone.

This is a reflection of my essay from module four where we did a peer review and feedback on our essay. I found this to be a really helpful and great assignment. It gave us an opportunity to have a peer doing the same type of essay give an outside view point. The feedback that I took into consideration from my peer was very valuable. I did not have a strong enough opposing viewpoint providing a negative view on censorship or a positive view of free speech. This was very good feedback and I feel that my peer definitely took the time to break down my essay and gave a great review. This was such an important part of the persuasive essay that the need to make sure I had a strong counter argument was important.

While reflecting on my time at the Chief Petty Officer’s Academy (CPOA), three elements of learning most impacted my persona and changed me as a leader. These elements of learning include both class room presentations and personal interactions with fellow attendees. The three elements of learning that will be discussed in this paper are 360 peer review report, understanding generational gaps, and recognition that everyone has different experiences within the mess. Each element has changed how I view the Coast Guard and will shape my future interactions with others.

Introduction A clinical audit is an approach used to determine if healthcare is administered in the most effective and appropriate manner whilst meeting internationally recognized standards. The National Institute for Health and Care Excellence (NICE)(1) recently updated published standards of care for management of Acute Upper Gastrointestinal bleed (UGIB). The medical records of eighty-seven patients who presented with an upper gastrointestinal bleed over a three month period from December 2013 to February 2014 to the Port of Spain General Hospital (POSGH) were audited. Results showed that recommendations in the NICE guidelines were followed accordingly. Acute upper gastrointestinal bleed (UGIB) can be defined as bleeding from a source (duodenum,

Carol Dweck is a psychology professor at Stanford University who recently conducted an experiment on how students receive appraisal. This is what she found,

Over the past 15 years, I have been involved in curriculum development, assessment and accreditation processes at various levels in higher education. As a higher education administrator, I also have been involved in supporting institutions with state, association, and regional accreditation processes. The Peer Reviewer opportunity would allow me to share my years of experience as a higher education administrator leading various processes.

During the week seven class session on February 7th, Joseph P. Farina, retired Chief Judge of Florida’s 11th Circuit, discussed the judicial system with the class. I knew most of the technical material that he covered because I have taken Judicial Process in the past. I loved his use of legal inside terms like “cash register justice” in terms of prosecutor discretion and “stiffs and gifts” for probate. I will never forget what probate refers to. I agreed with Farina’s presentation, and I think that his presentation was particularly powerful in regards to showing ethics in the legal profession. He discussed economic disadvantage in appeals due to the cost of transcripts and the process and determining punishment.

The ‘better-than-average’ (or BTAE) effect states that certain individuals would evaluate themselves more positively than the average person. Within this, there is argument to suggest that there are both positive and negative implications linked to this theory. The concept of ‘self’ plays a large role in discovering whether these factors affect the individual, whereas social comparison is also a great aspect in understanding how the better-than-average effect can include itself into everyday society, therefore creating an unrealistic divide between different groups.

Not only are reviews being used to damage a reputation but also used as black mail. An investigation by the Times had implied that 80% of hoteliers and bed and breakfast owners had complained to TripAdvisor that guests had been using the online review system in an intimidating and black mail way. Guests would demand upgrades or discounts if the business in question did not comply then a bad review would be posted on TripAdvisor. Bha.org.uk,(2011)

think about how we imagine others evaluate us. In the third step we combine these two ideas and

Colleagues can be asked to complete peer reviews, frequently referred to as 360 degree appraisal. Knowing how well employees interact with peers can help measure work ethic and professionalism. It can also help identify problems but also identity employees with potential for leading new developments or to be offered more responsibility for example. The use of standard assessment forms, which include open-ended questions about specific incidents (where

Research suggests the “…Halo error inflates within-rater observed correlations between dimensions because the idiosyncratic part of a rater’s overall impression (the halo error) affects ratings on all other rating dimensions” (Viswesvaran, Schmidet & Ones, 2005, p. 111). For example, the avalanche of resumes received at Worldwide Panel LLC for vacancies officials rejected several applicants just by asking them “What is your greatest weakness?”(Kreitner & Kinicki, 2013, p. 202). Another clear example is when one applicant answer was “I’m a perfectionist”, this made interviewers think he was not a good enough delegator and another applicant was too confident in his ability to get the job done well, so they were not chosen for the position (Kreitner

Some managers were reluctant in differentiating between their employees and allow any unfamiliar person to evaluate them. Because of this true performer might miss his/her rewards and incentives.

The goal of this Service Audit report is to identify how effectively Uber provides services and servicing. It also aims to analyze any service gaps in the context of the customer experience. A service audit from the “customer point of view” was conducted to examine this subject.