MHA-FPx5016, Beth Doeden, Assessment 4 Health Information Improvement Proposal

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Capella University *

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MHA5016

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Health Science

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Dec 6, 2023

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docx

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1 Health Information Improvement Proposal Beth Doeden Capella University MHA-FPX5016 Introduction to Health Information Systems Oct 3, 2023

2 Abstract This proposal talks about replacing our current EHR and other software with a new EHR, which will better accommodate our organization's needs in reporting, decision support, and workflow development and improvement to improve current practices. Storage and data security and the benefits associated with cloud storage in analytics will be reviewed. In all, best practices and recommendations are made identifying what our organization needs out of an EHR, what is needed for implementation and support, reporting, expected outcomes, security, benefits, and how this work will support our goals.

3 Introduction The current technology does not meet our needs to meet our goals for patient outcomes and meaningful use. We have analyzed the current state, needs, and implementation process of new technology. We are also losing revenue with our current EHR and processes due to poor workflow, poor or incomplete data collection, and systems that need to be integrated. The following is a report of the data collected and a recommendation. Recommendations for Technology and Goals During the analysis, it became apparent that we have many different systems to perform different organizational functions. Many of them have limited or no interface to our current EHR, which can result in patient errors, affect patient safety, excessive wait times for vital information, penalties, increased costs, and dissatisfaction among staff and patients (Bowman,2013). Implementing a new EHR that supports all areas of the organization can improve clinical workflow, patient outcomes, productivity, and positive financial impact. Providers will be able to increase their scope, complexity of documentation, and productivity while receiving incentives by meeting meaningful use measures consistently and adequately (Ohno-Machado, 2014). We can create alerts and decision support to improve patient outcomes significantly. Meaningful use data will be easily accessible and reportable to meet our objectives. Nursing productivity can significantly improve by reducing redundancy, wayfinding through multiple systems, reduced documentation, and increased productivity, giving more time to bedside care (Lindsay, 2022).

4 EHRs were initially created to help with administrative tasks focusing on billing (Shickel, 2018). Our current EHR needs to fulfill its original function. However, with a fully functional EHR, our billing processes will significantly improve with all areas feeding into the same data repository, giving billing the information and accuracy needed to perform their functions, reducing denials and, potentially, manpower. However, there have been shortcomings with EHR implementations that have had detrimental effects on organizations, and we will need to remain vigilant to avoid these errors and prevent unforeseen blunders. Poor design and improper use can jeopardize the system's integrity, leading to penalties, legal implications, loss of revenue, patient harm, and even death (Bowman, 2013). It will also leave the staff with a sense of distrust for the EHR. Data integrity and key stakeholders' involvement are essential to help prevent and identify errors. The stakeholders need to understand their roles in acquiring information, research, process development, and support and the importance of this work (Yip, 2014). With this dedication and support, implementations result in better employee engagement, financial detriment, and patient harm. Adopting a new EHR has historically been challenging in most healthcare organizations, so we need to have the right stakeholders involved in the process. The diverse backgrounds of all stakeholders are fundamental to capturing the essence of the organization as a whole (Olayiwola, 2016). The stakeholders are also essential to promote the EHR and support the functions and processes that accompany the implementation and ongoing support. EHRs are a necessity for the success of meaningful use. It digitalizes healthcare information, which can easily be transferred to agencies, other software, reports, and digital

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