CARING AND COMPASSION 4
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Caring and Compassion 4
Caring and Compassion: Seeing through the patient’s eyes, Part I
Introduce yourself and explain your role in the patient’s care for the day
Call the patient by his or her preferred name
Sit with the patient for at least five minutes per shift to discuss the day’s care and milestones to cross (best done at the beginning of the shift)
Use touch, such as a handshake or touch on the arm, or exhibit a caring behavior that is unique
to your own personality and approach
Most important, demonstrate commitment to the care and improvement of the patient’s life and hospital stay. The following sample interview questions will provide the patient with an opportunity to express their agenda, concerns and lead to more patient centered care.
Questions for patient (5 minute sit down) 1. What would you like to see happen today?
2. How would you describe your hospitalization? Is there anything that could be done to make it better?
3. What should nursing students know about what it’s like being a patient in the hospital? Caring and Compassion: Combating Incivility, Part II
How did you show caring and compassion to your client?
How did you show caring and compassion to the staff?
