Week 4 Writing Notebook Template

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School

Ashford University *

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Course

121

Subject

English

Date

Dec 6, 2023

Type

docx

Pages

3

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1 WEEK 4 WRITING NOTEBOOK C ULTURAL C OMPETENCE IN THE W ORKPLACE Each week, you will have an opportunity to practice different aspects of the writing process in a writing notebook. It consists of a template you will fill out and submit in Canvas. In addition to introducing and practicing targeted components of the writing process, these notebooks are meant to help you to determine your own strengths and to identify opportunities for growth. This week, the writing notebook focuses on cultural competence in the workplace and how it reconnects to your communication to ensure that you choose the best rhetorical style for your purpose and target audience. STEP ONE: Cultural Competence and its Importance Cultural competence is an individual’s ability to interact with and respect other people who are culturally different in a cross-cultural setting. Review the Cultural Competence Resource resource. 1. Based on the definition of cultural competence, explain why it is important to be culturally competent as an employee in your field? Cultural competency is important in the medical field to be able to empathize with patients, communicate with others regardless of our backgrounds, and work well with others as a team. By practicing cultural competence in my field of choice, it will produce better patient outcomes, communication, build trust, and create a more healthy environment for patients and peers to be in. STEP TWO: Cultural Competence as a Workplace Skill The workplace is a diverse setting, as employees come from various backgrounds and present varying perspectives. Thus, it is important to adapt to, respect, tolerate, and understand unique individuals to effectively collaborate and communicate with different people from different backgrounds. 1. Discuss two strategies you can use to ensure respect and tolerance for diverse individuals who are different from yourself in the workplace. ENG121 Week 4 Writing Notebook
2 Two strategies that would be beneficial for me in the medical field are developing my communication skills and practicing my listening skills. Communication skills are vital in patient care because a misunderstanding could be a lethal mistake and could ultimately end up with not only a loss of a patient, but loss of job or legal implications. Listening skills are also crucial in the medical field to fully be able to understand and empathize with the patient. It also is important to use both communication and listening skills with my coworkers as well to ensure safety for myself, peers, and patients. STEP THREE: Cultural Competence in Workplace Communication Now, you can combine the work you have done so far to illustrate how cultural competency skills help influence the rhetorical style used in workplace writing. Communication is a two-way process that requires building a rapport with individuals from different cultures, avoiding assumptions, and communicating the intended message concisely and clearly using verbal and non-verbal language. Activity 1 : Review the Non-Verbal Communication Across Cultures . 1. Analyze two non-verbal communication strategies, such as tone of voice, facial expressions, personal space, words, and posture, that enhance professionalism and teamwork in a cross-cultural setting. Eye contact and facial expressions are two nonverbal communication strategies that can enhance professionalism and teamwork in a cross-cultural setting. Maintaining eye contact with an individual that is speaking is a sign of respect in most cultures, but in some cultures, it can be seen as confrontational. Facial expressions convey many emotions and attitudes and often we may be unaware of them. It is important to be mindful of our facial expressions to ensure we are coming off respectful, friendly, and responding appropriately. It is also important to be aware of the audience and cultural differences to ensure we are being respectful to their cultures as well because what may be seen as respectful in one culture could be rude in another. 2. Analyze two written communication strategies that enhance professionalism and emphasize the intended message in a cross-cultural setting. In written communication, providing visual aids and reading your writing out loud are important to enhance professionalism and emphasize the intended message in a cross- cultural setting. Providing visual aids can help overcome potential language barriers and help the reader better understand the information provided. By reading your written communication out loud, you can ensure the message you are conveying is easily understood and can mitigate the chance of the tone being misinterpreted. ENG121 Week 4 Writing Notebook
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