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Southern New Hampshire University *
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Jan 9, 2024
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External Environment
al Analysis
Tod Daniels
MBA 540
Module 5 Milestone 2
Prof Ryan Allison
10-22-23
Competition
2
•
HQ: Memphis, TN
•
2022 Revenue: $93.51 billion USD
•
Operates in more that 220 countries with over 520,000 employees
•
Services
•
Logistics
•
Office
•
Digital Solutions
•
E-Commerce
•
HQ: Bonn, Germany
•
2022 Revenue: 94.4 billion euros
•
Operates in over 220 countries with over 600,000 employees
•
Services
•
Logistics
•
Supply Chain
•
E-Commerce
Competitive Advantages
•
Global Network
•
Brand Recognition
•
Diverse Services
•
Advanced Technology
3
Porter’s Five Forces: Rivalry
4
•
Key Competition
•
Brand Loyalty
•
Locations
Rating: High
Porter’s Five Forces: Buyer Power •
Volume
•
Discounts
•
Ease of Use
•
Customer friendly website
•
Customer loyalty
•
Brand loyalty
•
Familiarity
•
Past experiences with competition
5
Rating: Low
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Related Questions
Competitive Advantage(building materials company)?
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Under Armour
Nike
Industry Key Success Factors
Weight
Rating
Wtd. Score
Rating
Wtd. Score
Innovative Product Design
Product Line Breadth
Brand Awareness / Reputation
Distribution Capabilities
Celebrity Endorsers
Geographic Market Coverage
TOTAL
1.0
Competitive Strength Assessment
Using the Key Success Factors you identified in the Industry Analysis, complete a Competitive Strength Assessment using Under Armour and Nike.
Supporting rationale for your ratings (use as much space as needed):
Conclusions from your completed Competitive Strength Assessment:
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Question 3
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Service marketing topics _ how does service blueprinting can aid in designing and delivering exceptional services?
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S
C
0
r
e
4
b)
3.5
3+
2.5
2
1.5
1
0.5
+
0
4
3.17 3.18
Malaysian Logistics Performance Index
3.45 3.49
Custom
Logistics
Efficiency Infrasturcture
3.65
Based on the above chart:
a)
3.21
World Bank Logistics Performance Index
3.46 3.57
*Note: Score: 0 - Poor, 5- Excellent
3.34
Timeliness Track and Trace Quality and Logistics Cost
Competency
Malaysia Logistics Performance Index
3.52
Source: https://www.lpimy.com
The above chart shows the comparison between the average Malaysia Logistics Performance
Index (MLPI) and the World Bank Logistics Performance Index (WBLPI).
Discuss five (5) key components measured in the survey.
3.48
The MLPI is a survey based measurement of the Malaysia logistics performance from the
views of industry professionals. The objective of the survey is to evaluate the status of logistics
performance for Malaysia.
3.28
Compare the trend of performance between MLPI and WBLPI.
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Question 2
A functional strategy helps set objectives that guide the optimum allocation of resources among different business functions. This strategy also guides and facilitates coordination among the functions to maximize their outcomes.
(a) Discuss any THREE (3) functional strategies from urban online food delivery business during the pandemic of COVID-19.
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Hi there . can you please assist on the following question below
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Vendor
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(a) Product
(b) Service
(c) Delivery
(d) Advice
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Why Supply Chain Management in the hotel industry is the key to success? (Thesis Statement)
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With reference
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List 3 major customer follow up methods
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Element
Description
Mission
Amazon’s mission statement is “To be Earth’s most customer-centric company.”
There are four characteristics associated with this mission statement – lowest prices, best selection of goods and services, convenience of e-commerce, and global industry leadership.
Amazon’s mission statement points to having a wide selection of products to satisfy customers. Amazon’s mission underlines convenience by offering access to products and services via the Internet.
Amazon’s mission statement uses the word “Earth” to represent the want of being the top leader in customer satisfactions for all nations.
Reference:
Gregory, Lawrence (2022). Amazon.com Inc.’s mission statement & vision statement (an analysis). https://panmore.com/amazon-com-inc-vision-statement-mission-statement-analysis
Vision
Amazon’s vision statement is “To become Earth’s best employer and Earth’s safest place to work.”
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Part 4 Independent Challenge 2
1. Get ready
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FIGURE 4-17
Survey customers
Sponsor event for home buyers
Send links or DVDs of virtual tours
Update contact management
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Do in three stages: March 1-15,
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xxx
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Question 8.
When looking at the entire industry, the main areas in a
company's overall value chain where important differences
between firm's cost and those of competitors do not occur are in
a. restoring cost parity of deficiencies
b. the suppliers industry value chain
c. the forward channel portion of the industry chain
d. a company's own internal activities
e. None of these
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Question 11
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A Strength
B Opportunity
C Threat
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Enabled: Chapter 4 The Art of Modelling with S..
Saved
Help
Sa
An analyst has started preparing a spreadsheet as shown below. Column A contains the headings for various parameters and Column
B contains the analyst's range names to be used in Excel.
A
B
1 Price per Unit
2 Cost per Unit
3 Profit per Unit
Price Per_Unit
CostPerUnit
Profit_per_Unit
4
5 Fixed Costs
FixedCosts
VariableCosts$
6 Variable Costs
Label each of the following range names as "Correct" if is a valid range name in Excel or "Incorrect" if the range name is not valid for
use in Excel.
Proposed Range Name
Price Per Unit
CostPerUnit
Profit_per_Unit
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VariableCosts$
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URL Links:
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Question 1.2:
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identify trends and explain anomalies (can you link them to other sections of the report?)
contextualise firm financial performance (compare to industry average or key competitors)
marketing performance could include an evaluation of the brand(s) and other marketing metrics available, such as customer loyalty/customer churn rate, return on advertising spend, customer acquisition costs, average lifetime value of customer, amongst others
base marketing and…
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