Which statement is true about the changing nature of management? A.Managers realize that high-quality customer service is essential to organizational success in today's competitive environment and that employees are an important part of that equation. B.Few managers have to develop strategies that address the "green movement" because it has fallen out of favor with most customers. C.Managers realize that human nature thrives on familiarity, and people fear change and innovation. D.Managers recognize that manufacturing is increasing in the United States as service industries are declining, so improvements in technology are necessary. E.Managers have found that most customers prefer customer service centers that are located in foreign countries.

Change management is described as a means of implementation of change through a structured approach.…

Answered: Which statement is true about the…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Which statement is true about the changing nature of management?

Managers realize that high-quality customer service is essential to organizational success in today's competitive environment and that employees are an important part of that equation.

Few managers have to develop strategies that address the "green movement" because it has fallen out of favor with most customers.

Managers realize that human nature thrives on familiarity, and people fear change and innovation.

Managers recognize that manufacturing is increasing in the United States as service industries are declining, so improvements in technology are necessary.

Managers have found that most customers prefer customer service centers that are located in foreign countries.

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