Recent research suggests that employees affect the success of customer relationships through which of the following? Multiple Choice innovativeness persuasiveness competence assertiveness friendliness
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Recent research suggests that employees affect the success of customer relationships through which of the following?
-
innovativeness
-
persuasiveness
-
competence
-
assertiveness
-
friendliness
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- A brief summary of: Trait Approach Skills Approach Behavioral Approach Situational ApproachAccording to Maslow’s hierarchy of needs, if a person’s esteem needs have been satisfied, then it is safe to assume that all of the following needs have also been satisfied EXCEPT: a. Belonging b. Psychological c. Self-Actualization d. SafetySoft influence tactics are likely to do which of the following? Multiple Choice produce compliance undermine trust build commitment create resistance
- Which of the following are examples of problem-focused cognitive coping strategies? working harder and seeking assistance seeking support and venting anger avoiding, distancing, and ignoring self-motivation and changing priorities reappraising and looking for the positive in the negativeExplain why Empthy refers to the capacity or ability to imagine oneself in the situation of another, experiencing the emotions,ideas, or opinios of that personwrite essay on Improving Personal Relationships below is the example of it
- A pro-attractiveness bias may exist even in education, with studies showing that physically attractive students tend to obtain higher grades at university, partly because they are deemed more conscientious and intelligent, even when they are not. Furthermore, attractiveness already helps students to get into university in the first place, by eliciting more favorable evaluations during college admissions interviews. This is consistent with the broader finding of a very well-established “halo” effect whereby attractive people are generally perceived as being more sociable, healthy, successful, honest, and talented. In fact, meta-analytic studies suggest that even children are deemed smarter, more honest, and driven, when they are more attractive – and children make the same type of inferences when they evaluate more or less attractive adults. In an experiment, researchers asked kids to pick an imaginary boat captain for a game, and they were told to choose from photographs of actual…When an employee has many attractive job options available outside of their current employer, which type of commitment is most affected? Group of answer choices Normative commitment Affective commitment Motivational commitment Continuance commitmentWhat are some non-verbal communication cues for student engagement?
- Which source of power refers to the influence over others because they are personally liked? Reward Power Referent Power Expert Power Visibly-related PowerAnswer of what to say when your crush ask you what are your intentions about them in a proper wayWhat are the three components of an attitude? Discuss having a negitive attitude about a person, place, or object. Describe how the attitude may affect your behavior