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Key Performance Index of a Logistics Company b) KEY PERFORMANCE INDEX (KPI) Delivery in Full (By Line) Delivery on Time Delivery in Full On Time (DIFOT) (By Line) (In Full x On Time) Total Supply Chain Management Cost Cash to Cash Cycle Time Stockturns (Finished Goods) PERFORMANCE 95-97% 95-97% < 85% 17 - 10% > 60 Days < 5 Turns WORST 97-99% 97-99% 85-95% 50 9-7% - 30 Days 5-10 Turns AVERAGE > 99% > 99% > 95% < 7% < 20 Days >10 Turns BEST WORLD S Source: Logistics Bureau (2018), Benchmarking Report Performance measurement is a methodology to optimise the execution of business strategy. Based on the diagram above: a) Briefly discuss four (4) issues of key performance index (KPI) that transport operators need to focus on in their business to achieve success. Critically examine the strategies a logistics company has to undertake to become world class.

Key Performance Index of a Logistics Company b) KEY PERFORMANCE INDEX (KPI) Delivery in Full (By Line) Delivery on Time Delivery in Full On Time (DIFOT) (By Line) (In Full x On Time) Total Supply Chain Management Cost Cash to Cash Cycle Time Stockturns (Finished Goods) PERFORMANCE 95-97% 95-97% < 85% 17 - 10% > 60 Days < 5 Turns WORST 97-99% 97-99% 85-95% 50 9-7% - 30 Days 5-10 Turns AVERAGE > 99% > 99% > 95% < 7% < 20 Days >10 Turns BEST WORLD S Source: Logistics Bureau (2018), Benchmarking Report Performance measurement is a methodology to optimise the execution of business strategy. Based on the diagram above: a) Briefly discuss four (4) issues of key performance index (KPI) that transport operators need to focus on in their business to achieve success. Critically examine the strategies a logistics company has to undertake to become world class.

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Key Performance Index of a Logistics Company b) KEY PERFORMANCE INDEX (KPI) Delivery in Full (By Line) Delivery on Time Delivery in Full On Time (DIFOT) (By Line) (In Full x On Time) Total Supply Chain Management Cost Cash to Cash Cycle Time Stockturns (Finished Goods) PERFORMANCE 95-97% 95-97% < 85% 17 - 10% > 60 Days < 5 Turns WORST 97-99% 97-99% 85-95% 50 9-7% - 30 Days 5-10 Turns AVERAGE > 99% > 99% > 95% < 7% < 20 Days >10 Turns BEST WORLD S Source: Logistics Bureau (2018), Benchmarking Report Performance measurement is a methodology to optimise the execution of business strategy. Based on the diagram above: a) Briefly discuss four (4) issues of key performance index (KPI) that transport operators need to focus on in their business to achieve success. Critically examine the strategies a logistics company has to undertake to become world class.
Transcribed Image Text:Key Performance Index of a Logistics Company b) KEY PERFORMANCE INDEX (KPI) Delivery in Full (By Line) Delivery on Time Delivery in Full On Time (DIFOT) (By Line) (In Full x On Time) Total Supply Chain Management Cost Cash to Cash Cycle Time Stockturns (Finished Goods) PERFORMANCE 95-97% 95-97% < 85% 17 - 10% > 60 Days < 5 Turns WORST 97-99% 97-99% 85-95% 50 9-7% - 30 Days 5-10 Turns AVERAGE > 99% > 99% > 95% < 7% < 20 Days >10 Turns BEST WORLD S Source: Logistics Bureau (2018), Benchmarking Report Performance measurement is a methodology to optimise the execution of business strategy. Based on the diagram above: a) Briefly discuss four (4) issues of key performance index (KPI) that transport operators need to focus on in their business to achieve success. Critically examine the strategies a logistics company has to undertake to become world class.
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