Come up with an insight on the statement below: “So it is with exceptional customer service. It’s not the home run in the bottom of the ninth, not winning lottery ticket, not any single event that makes the difference. It’s delivering great service in a cost-effective manner across hundreds or thousands of customers, and across thousands or millions of customer contacts. Service is sheer numbers game. Improvements in cost containment, customer satisfaction, revenue generation, and overall customer value can have an incredible multiplier effect. That’s the true payoff”.
Customary Pricing
There are various types of pricing strategies followed in the market. They are psychological pricing, odd pricing, free onboard pricing, customary pricing, prestige pricing, dual pricing, ruling pricing, negotiated pricing, mark up pricing, etc. each one can be explained as follows:
Multiple Unit Pricing
“Multiple-unit pricing is a practice where a company offers consumers a lower than unit price if a specified number of units are purchased.”
Come up with an insight on the statement below:
“So it is with exceptional customer service. It’s not the home run in the bottom of the ninth, not winning lottery ticket, not any single event that makes the difference. It’s delivering great service in a cost-effective manner across hundreds or thousands of customers, and across thousands or millions of customer contacts. Service is sheer numbers game. Improvements in cost containment, customer satisfaction, revenue generation, and overall customer value can have an incredible multiplier effect. That’s the true payoff”.
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