case study    Vibes office in Jeddah is a co-working shared space. It has been there for the  last 6+ years and has been growing within Jeddah and all over Saudi Arabia;  having 2 branches in Jeddah and 1 in Riyadh. The office comprises of multiple  local and multinational company shared offices as well as local entrepreneurs  having dedicated shared desk space with all shared resources. The office also  has a personalized Med Café for staff, clients and visitors alike. Currently all the businesses within Vibes are  considered as a family and they perform routine business deals (B2C and B2B) outside of vibes circles. Vibes  has a very strong brand image, recall as well as community presence as being the pioneer in shared office  spaces in the Kingdom. The issue is that Vibes management wants to go a step further and build an intra-vibes  eco-system in which entails B2B within the Vibes family to make more stronger bonds as well as mutually  benefit growth of all participants as well as Vibes as a brand too! Vibes has a great social media and digital team in-house with 4 members (full-time, part-time and trainees)  managed by the community manager. This team comprises of marketing, designing, animation,  video/photography and content writing experts. As mentioned above, the team is well versed with digital and  doing a great job across all media channels that Vibes is using (Snapchat, Twitter, Facebook, LinkedIn,  Instagram, YouTube and Website).  You are hired as a digital marketing consultant to assist the Community manager and her team to build this  internal eco-system while using digital channels to disseminate awareness to the masses about the Vibes  internal eco-system together with the existing brand image!  Q1. Should Vibes go for this internal eco-system strategy (“Yes” or “No”)? Why or why not?  Q2. What are the pros and cons of such a strategy? (2 pros, 2 cons)  Q3. In case Vibes has to opt for this strategy, what points of strategy would you recommend? List at  least 2 with anticipated results. Q4. Should Vibes use traditional media along with digital media (“Yes” or “No”)? Why or why not? In  case they do, then list at least 3 traditional media channels they should use and the anticipated result.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
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case study 

 

Vibes office in Jeddah is a co-working shared space. It has been there for the 
last 6+ years and has been growing within Jeddah and all over Saudi Arabia; 
having 2 branches in Jeddah and 1 in Riyadh. The office comprises of multiple 
local and multinational company shared offices as well as local entrepreneurs 
having dedicated shared desk space with all shared resources. The office also 
has a personalized Med Café for staff, clients and visitors alike. Currently all the businesses within Vibes are 
considered as a family and they perform routine business deals (B2C and B2B) outside of vibes circles. Vibes 
has a very strong brand image, recall as well as community presence as being the pioneer in shared office 
spaces in the Kingdom. The issue is that Vibes management wants to go a step further and build an intra-vibes 
eco-system in which entails B2B within the Vibes family to make more stronger bonds as well as mutually 
benefit growth of all participants as well as Vibes as a brand too!
Vibes has a great social media and digital team in-house with 4 members (full-time, part-time and trainees) 
managed by the community manager. This team comprises of marketing, designing, animation, 
video/photography and content writing experts. As mentioned above, the team is well versed with digital and 
doing a great job across all media channels that Vibes is using (Snapchat, Twitter, Facebook, LinkedIn, 
Instagram, YouTube and Website). 
You are hired as a digital marketing consultant to assist the Community manager and her team to build this 
internal eco-system while using digital channels to disseminate awareness to the masses about the Vibes 
internal eco-system together with the existing brand image! 

Q1. Should Vibes go for this internal eco-system strategy (“Yes” or “No”)? Why or why not? 

Q2. What are the pros and cons of such a strategy? (2 pros, 2 cons) 

Q3. In case Vibes has to opt for this strategy, what points of strategy would you recommend? List at 
least 2 with anticipated results.

Q4. Should Vibes use traditional media along with digital media (“Yes” or “No”)? Why or why not? In 
case they do, then list at least 3 traditional media channels they should use and the anticipated result.

 

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