Negotiations are a part of daily life whether we are aware of them occurring or not. In everything that we do there are preferred end results and the end results are likely to affect more than one person. The goal in this however, is to ensure that all parties are equally benefited from the actions and reactions that occur to create that end result. While some dealings are done in a more subtle manner without a great deal of negotiation per say there are other situations that would warrant more vocalized mutually acceptable compromises. The purpose of this paper will be to effectively explain a situation of which required negotiation on the part of both parties that almost all of us have endured and that would be the process of buying a …show more content…
“Instead of approaching the problem in a competitive as distributive bargaining (claiming value only for one), the integrative negotiation the parties adopt an attitude aimed at solving the problem and seek a favorable outcome for both” (Business Blog Review, 2011). Understanding that the main goal for the car salesman is to sell a car and the main goal for me as the buyer was to purchase a car, this is indicative of us having shared an identical favorable outcome. However, while the car salesman might have wanted a larger commission off of the sale of a vehicle, it was my goal to purchase a vehicle for the least amount of money while also getting the most amount of money for my trade in. For this negotiation to be successful, and for both of us to get as close to our goals as possible, both of us had to apply listening skills and reason to the conversation. It is through integrative negotiations that the goal is to create as much value as possible for myself as well as the car salesman. Explain and describe what parts of the interaction employed effective listening and speaking in the negotiation. Given the financial magnitude of this particular negotiation, all parts of this negotiation and interaction with one another required a great deal of listening and efficiently speaking. The car salesman had to, and did, listen to what I was looking for as far as a vehicle to purchase and he was able
Gina Blair represented a competitive-cooperative negotiation strategy which represented a middle ground, both combined in a style which was open minded but assertive. Gina had scheduled the telephone meeting between herself and Daniel Trent; therefore she had more knowledge about what was going to be discussed. As she had initiated the negotiation she had prepared well for the issues concerning her clients. She presented her negotiation in a logical structure, showing that she had prepared all the areas of concern which she intended to address. Her preparation allowed her to identify and prioritise her client’s concerns. She avoided small talk and was very direct, her approach was assertive and she projected confidence. She had a clear understanding of the issues which were of concern to her clients and had proposed
Deli, a neighborhood grocery and lunch counter on Elm Street, is owned by David Duncan. Mr. Duncan wants to buy Lot 51 which is located behind Deli and beside the Blue Boutique, a clothing showroom. Six years ago Mr. Jones sold the current Deli lot to Duncan and also offered Lot 51 for 6000 dollars. Because of budget constraints Duncan could not afford Lot 51. Presently, Duncan has fair amount of budget and wants to buy Lot 51 so as to provide parking space for his customers. I represent Duncan and Dan represents Mr. Jone’s agent and we met to settle the price of Lot 51 with a fair agreement. The negotiation between Dan and David is elaborated. This paper will discuss various factors that contribute to a successful negotiation. Following which it will emphasize on the skills required to become a good negotiator. Lastly, an outcome of insights gained and their importance is postulated.
Use selective concepts and terms from chapter readings to prepare a word paper in which, the paper will describe negotiations that you have participated in (in example sales, purchase of home, car, salary etc.). In this paper analyze roles of communication and personality in negotiation and how they contribute to detract the negotiation.
Negotiation is the process of making amicable decisions between individuals or groups. In this assignment, I will discuss a negotiation that did not result in the best possible solution for all parties. This negotiation was related to my work experience where I was a realtor who was representing a buyer in negotiation of the property’s price, mortgage loan rate and terms. I am a real estate licensee and also a member of National Association of Realtors. I have been practicing my license for seven years now. Seven years of experiences in real estate industry
More often than not, people or organizations negotiate to come to a bargain. The process is about give and take ahead of decisions. Thus, the goal of successful negotiation is to obtain a fair outcome, including value and risks, for all parties involved. To achieve such a goal, negotiators have to keep clean and honest relationships. Di Frances supports this idea assuming “successful negotiation is an art, not a science. The three most important concerns and elements in any negotiation are the
In this negotiation process, I negotiated with Ritah Kabagenyi who was on the other side as the seller of the Holden car. I was playing a role of a buyer. I wanted to purchase a car for my daily works. With my low budget of $8000(insurance of my old car) and $1400(saving for holidays). To finalise the deal, we arranged a meeting.
Phase 3: Application of New Learnings. In Six Ways to Build Trust in Negotiations, Molhotra preaches the significance of one’s reputation. When I had first negotiated with Sam during the “Toronto Condo Activity”, my friend Arfeen had told him about how I’m a nice person to negotiate with. I did not think much of that comment then, but when I found out that I would be negotiating with Sam for the second time during the “Summer Interns Activity”, I knew that I could use my reputation, and thus, personal credibility to benefit. In The Necessary Art of Persuasion, Conger claims that one should always frame their position to find common ground. Providing evidence in the form of data and past experiences, even the use of personal credibility can be highly beneficial when it comes to persuading the other party. Having done my readings before the class, I was fortunate enough to be prepared in advance of my negotiation with Sam. As we had already developed a casual friendship, and I found it very easy to talk to him. It is important to note that he was unaware of “the turning point”; all he knew was that I was an easy person to negotiate with. My credibility came from our previous interaction where I acknowledged his interests and was willing to cooperate. Before the negotiation even started, we both agreed to do the negotiation activity quickly. This helped me articulate my points of interests in an articulate and concise manner. I told him that I did not want to incur the late
In this classic text, Fisher and Ury describe their four principles for effective negotiation. They also describe three common obstacles to negotiation and discuss ways to overcome those obstacles.
The cases mentioned differ as far as the strategy used. For the University of California faculty, the style more accurately reflects integrative style of negotiating. Each side is winning in some respect. They are aware of each other’s ultimate goals and are able to accommodate each other. In the end, the faculty avoid further dispute which is consistent with a non-engagement strategy. On the other hand, in the case concerning the da and tobacco company neither party wants to give in to each other. The FDA is determined to combat the issues resulting from tobacco products; while the tobacco companies are determined to maintain their labels as is. Circumstances surrounding every negotiation will determine which strategy is best to use. However, to become fully competent in making the decision on which strategy to use, one must understand how each strategy applies in real world situations. The two cases mentioned are excellent demonstrations on their usage.
In 2010, I decided to purchase another car. This was not my first time experience in the role of negotiator. This paper will talk about the role of the negotiator and what negotiation skills I used to make the deal come to what I wanted the price to be and what I wanted.
In the vehicle purchase, both parties have something to gain from the transaction so the avoidance strategy does not apply. The same positive results would not be obtained had each scenario used a different negotiation style.
Negotiations are an integral part of our lives. On a daily basis we end up having negotiations with family members, spouse (which movie to go for), employer (how much would be the compensation or number of vacation days) and Rotman (regarding the quantum of scholarship). At the conclusion of a negotiation one may end up feeling victorious or may feel that there is scope of improvement and learning.
Edward B., a used car salesman for a local Houston franchised auto dealership, granted an interview describing his experience with negotiating as a used car salesman, providing that his last name and place of employment not be disclosed. Edward’s official job title is pre-owned sales representative and he defined his job as selling used vehicles while achieving and maintaining appropriate levels of gross profit, volume, and customer satisfaction. As a veteran in the auto industry for twenty-three years, he holds a lot of negotiation experience. Edward feels that although official training is always provided, he has mostly learned from experience. (personal communication, October 26, 2011)
Rubin and Brown (1975), defined negotiation as a “process in which individuals work together to formulate agreements about the issues in dispute.” In the process of negotiation it is assumed that all the parties are willing to communicate and to generate offers, counter-offer, or both. Agreement occurs if and only if the offers
The first lesson I learned from negotiations is how costly it could be if I am unprepared. The first negotiation, “New Car,” illustrates this point because of the lack of information I was provided. Since there was not an option to do outside research, I felt like I was at a huge disadvantage to the dealer. The role provided to me suggested that I would have to make an argument for everything I wanted in the car. It turned out that some items were standard on the car, but my dealer took this as an advantage and used it to force concessions from me. If I feel unprepared, it is best to delay the negotiation or to rely on an existing alternative.