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Case 8 - Sick Leave

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MBS618 – Dispute Management
Lecturer: Mr Ernest Charles Boswarva

“Assignment 1 – Case 8 Sick Leave”
3383 words

CONTENTS
1 INTRODUCTION 3
2 NEGOTIATION 3
2.1 CONTEXT OF NEGOTIATIONS 3
2.2 FORMS OF NEGOTIATIONS 4
2.3 TANGIBLE / INTANGIBLE FACTORS 5
3 CULTURE 6
3.1 CROSS CULTURAL COMPARISONS 6
3.1.1 POWER DISTANCE 7
3.1.2 INDIVIDUALISM 7
3.1.3 MASCULINITY 8
3.1.4 UNCERTAINTY AVOIDANCE 8
3.1.5 PRAGMATISM 9
3.1.6 INDULGENCE 9
3.2 SHARED VALUES 9
3.3 THE INFLUENCE OF CULTURE ON NEGOTIATIONS 10
4 NEGOTIATION STRATEGIES 10
4.1 FAMILIARITY 10
4.2 OPTIONS 11
5 CONCLUSION 12
REFERENCES 13
APPENDIX 1 – THE CONTEXT OF INTERNATIONAL NEGOTIATIONS 15
APPENDIX B – SCHWARTZ’S CULTURAL VALUES 16
APPENDIX C – …show more content…

In this case study, the intangible factors include Kelly’s cultural propensity towards emphasising her entitlement to use her accumulated sick leave while Mr. Higashi’s cultural propensity towards respect for his employer and expectation of his subordinates means that he believes the ALT’s should utilise their paid leave entitlements first.
It is initially hard to distinguish which of these tangible or intangible factors are more important. Based on the cultural dimensions and values identified further in the report, it is clear that each has its own importance and merit. Understanding the cultural norms and expectations at play in the case study are critical to resolving the conflict at hand. Whilst Kelly believed she had adequate prior knowledge of the Japanese culture, it is clear that she is not as well versed as she thinks.
Mr. Higashi has a responsibility to his employees (which include the Japanese workers) to ensure that equality prevails in the workplace and the hierarchical, masculine structure is preserved. As detailed in section 3, Japanese culture is about hard work, loyalty, and honour. If Kelly were to take her concerns directly to CLAIR without first attempting to resolve them with Mr. Higashi, she may inadvertently bring shame to Mr. Higashi and cause him to lose face (Lewicki, 2011).
Although Kelly has tangible considerations at play, the intangible factors associated with Mr.

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