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Discussion 6.1: Team Leader
Imagine you are the leader of a cross-functional work team whose goal is to find ways of lowering production costs. Your team of eight employees has become stuck in the storming stage. They disagree on how to approach the task, and they are starting to break apart and take sides.
What can you do to help the team move forward? As a team leader, its my job to stop the conflict before it turns counterproductive. There are many ways in which a team leader can resolve a conflict. One way is to make sure there is a clear and precise goal. To make sure everyone understands what the objective is leaves no room for misunderstanding or confusion. Next would be giving each and every individual a task so that everyone is working on a part of the project. And the last thing that I could do is to ensure each person was comfortable coming to me and discussing their issues and feelings regarding the project. Open communication is extremely important in successful team environments.
As the team leader, what should you be focusing on?
Proactive attention, Communication, Openness, Research, Flexibility, Fair Play, and Alliance.
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Related Questions
Successful management goes beyond mere task delegation; it involves understanding the strengths and weaknesses of team members, motivating them, and providing constructive feedback. A manager's ability to communicate clearly and empathize with employees plays a pivotal role in building trust and fostering a positive work culture. Open communication channels facilitate the exchange of ideas, leading to innovation and problem-solving. Moreover, effective conflict resolution skills are essential to address disagreements within the team and maintain a cohesive working atmosphere. In the realm of modern management, embracing diversity and inclusion is crucial for harnessing a variety of perspectives, which can enhance creativity and overall team performance.
Question: How can managers cultivate effective communication and conflict resolution skills to promote a positive work culture and maximize team productivity?
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Team building and collaboration are essential for fostering a positive work environment and achieving organizational goals. Effective managers recognize the importance of building cohesive teams where members trust and support one another, communicate openly, and work towards common objectives. Team building activities and exercises can help strengthen relationships, enhance communication skills, and promote mutual respect and understanding among team members. Collaboration involves leveraging the diverse skills and perspectives of team members to solve problems, make decisions, and drive innovation.
Question: What are some effective strategies managers can use to promote teamwork and collaboration among team members, especially in remote or virtual work settings?
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Manager A - the traditional view of conflict. This person is a caring, empathetic leader with many good qualities.
Manager B - the contemporary view of conflict. This person is ambitious and supports their team to exceed expectations.
When conflict occurs on Manager A's team, how might it be resolved?
When conflict occurs on Manager B's team, how might it be resolved?
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If your team reaches its performance and quality targets then the team will receive a monetary bonus.
Skill-based pay
Team bonus plan
Gain-sharing
Use your knowledge of teamwork competencies to answer the following question.
You are responsible for staffing a decision-making team that must be able to share information openly and honestly to perform well. Knowing this, which teamwork competency will you be most targeting in your hiring initiative for this team?
Task coordination abilities
Collaborative problem-solving abilities
Communication abilities
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Answer the question comprehensively.
Read the case and answer the questions below.
Jerry did not feel like going to work today, he was feeling exhausted and fed up.
Jerry was appointed team leader in the morning shift in Greasy Jo’s Café eight weeks ago. Some of the team members were causing conflict within the group by attacking Jerry personally, behind his back, and blatantly refusing to follow company rules. They felt that as they have worked there longer, one of them should have been given the position of team leader.
Jerry did not feel he had been there long enough to be able to assert himself successfully. He knew that if action was not taken quickly, the situation would deteriorate and he would have no control over the team’s work effort. He had tried telling them the team members what to do and how to do the work. He was constantly checking their work and had several arguments with different team members
What is/ are the problem?
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Chapter 5 of the textbook “Strategic Project Management – BUS 5661”, describes how a combination of the four components of collaborative problem solving contributes to the effectiveness of mature high-performance teams. These components include:
Using structured approach to problem solving
Ability to switch between decision modes
Conflict management skills
Culture and habit of continuous learning
Discuss how you can use these components to enable your project team to harness their strength, and in the process generate creativity and productivity. Can every team be developed into a high-performance team? Discuss the rationale for your answer.
arrow_forward
A candidate has excellent technical skills, but they are known for being difficult to work with and having poor interpersonal skills. How can the firm assess their potential for success in a team-oriented role?
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How does a working group and a working team differ? Which ingredients or variables are essential for creating an efficient team if you are a manager with the objective of building a successful virtual team?
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Chapter 10 addresses that a team can have possibly six types of individuals (Wanderer, Talker, Arguer, Bored Member, Silent Member, and Social Loafer) who could hinder a team in becoming cohesive and/or efficient. Select two of these types (found under the heading Handling Problem Team Members) that you feel are the greatest detriment to a team and explain why.
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How to respond to this in 100 words?
For this discussion post, we have been tasked with evaluating what is often considered the most challenging job in management: looking into conflict resolution. Although there are many sources of conflict, we will look at the incompatible goals for discussion. Incompatible goals, by definition, occur when individuals or groups within the same organization have different plans, which can either be self-serving or departmentally based, causing conflict to occur within the team (McShane & Von Glinow, 2022). To open discussion, I would like to share a personal experience involving a team with differing goals.
In this situation, a sales team of members of a company we will call X, a revenue management company for physician offices, will be used. The department was split into two parts: education on documentation and sales. Sales wished for the training to be increased due to the company's niche, whereas the movement was minimally staffed and…
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You are a manager of a team that is taking a long time to move through the Storming stage. There are two individuals on the team that seem to be unproductive when dealing with conflict and holding the team back. What would you do to help the team move through conflict management and begin Norming and Performing?
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Write a maximum of 300 words document to define the 6 strategies for team conflict resolution and provide an example for one of your choice. You are expected to demonstrate the application of these strategies to project management environments. The 6 are " smoothing, forcing, compromising, confronting, avoiding negotiating
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You are the leader of a cross-functional work team whose goal is to find ways of lowering production costs. Your team of eight employees has become mired in the storming stage. The team members disagree on how to approach the task, and they are starting to splinter into factions, each pursuing its own goals. What can you do to help the team move forward?
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Informal groups exist in almost every form of social organization. What types of informal groups exist in your classroom? Why are students motivated to belong to these informal groups?
2. You have been assigned to a class project with five other students, none of whom you have met before. To what extent would team cohesion improve your team’s performance on this project? What actions would you recommend to build team cohesion among student team members in this situation?
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Divide into groups of four. Divide the four phases of team development — forming, storming, norming, and performing—between the group. Decide on a project for the team to work on. Based on that project, develop a plan to minimize the amount of productive time lost in the first three phases so that the team can start performing as quickly as possible. Time permitting, prepare a brief presentation to your fellow students on your proposal.
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Team Z, composed of individuals from different departments, is experiencing conflicts that hinder collaboration and jeopardize project success. Analyze the root causes of the conflicts and propose a conflict resolution strategy to improve team dynamics and foster effective teamwork. Discuss the role of leadership in managing and resolving conflicts within teams.
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While conflict can be uncomfortable,
resolving conflict can
FOUR.)
(Select
sharpen your focus on what goals matter the
most to you
allow you to admit your faults and that you
may be wrong
allow an employer to step in if need be
allow more conflict to be resolved
allow a team to develop mutual respect for
each other and work more effectively
allow you to treat everyone with respect
allow you to eliminate many of the problems
that were brought up
O give you insight on how to achieve your goal
without undermining others.
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Assume you are on the executive board of a healthcare organization and one of your friends is the chair of the organization’s fundraising committee. Your friend has been doing a poor job, and the board has asked you to replace him with someone else.
Respond to the following in a minimum of 175 words:
What conflict management strategy would you use to communicate this bad news to your friend?
Explain your rationale.
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"Compare and contrast a group and a team. In what ways are they similar? In what ways do they differ? Select an example of a situation in which a group or team might be used and explain how one might work differently from the other in that circumstance."
Please give an example of the situation in which a group or team might be used and explain how one might work differently from the other in that circumstance."
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Describe a conflict management strategy you would use to maintain a safe and productive learning environment for two students that had a verbal disagreement before class. Their disagreement continues during the lesson, and they make antagonistic comments to each other that you (the teacher) and other students can hear.using theory or effective classroom management practices to support your strategy.
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Conflict Management - What is conflict Management? - define using an academic
reference source.
What causes conflict- team formation(tuckman) team roles(belbin)
Build a discussion showing the benefits and challenges of using conflict management
in business, again using some academic and industry reference sources and theory.
Provide examples of conflict management from your chosen organisation.
Conflict not always a bad thing
How do these practical examples link to the theory/literature? Compare and contrast
using more reference sources.
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Jonathon is aware of how crucial it is to put together a diverse team that includes leaders from each division. He draws on a wide range of expertise and points of view by including representatives from various fields. Team members are encouraged to share their unique perspectives and collaborate on the creation of comprehensive strategies as a result of this, which encourages collaboration. Jonathon ensures that diverse points of view and interests are taken into account by inviting representatives from all divisions to participate. Herzberg's Two-Factor Theory, Adams' Equity Theory, and Maslow's Hierarchy of Needs, which theory does this align with ?
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You are a senior manager in a fast-growing organization which consist with a multi- generation workforce. Your boss has requested to manage a conflict in your department. Explain what a conflict is and discuss the FIVE (5) techniques that you could use to manage the conflict?
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CONFLICT RESOLUTION
Joseph has been employed at your company for a year and is pretty familiar with the routine responsibility of his job. Lately, however, he has been struggling to accomplish basic tasks and seems like he is disinclined to participate in an upcoming team project with Kate, his co-worker. As their supervisor, how will you address this situation?
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Which leadership style focuses on giving team members a high degree of autonomy and responsibility for decision-making?
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Coordination is a crucial aspect of effective teamwork and organizational success. It involves the harmonious integration of individual efforts towards a common goal, ensuring that tasks are performed seamlessly and efficiently. In a well-coordinated team, members share information, resources, and responsibilities, fostering a synergy that leads to enhanced productivity. Clear communication channels, defined roles, and a mutual understanding of objectives are key elements in achieving coordination. Without proper coordination, organizations may face inefficiencies, redundancies, and a lack of direction. Therefore, cultivating a culture of coordination is imperative for achieving optimal performance and reaching collective goals.
Question: How can organizations foster a culture of coordination among team members, and what strategies can be employed to enhance communication and collaboration within a team?
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First, what you understand by emotion play role in the perception of conflict? give an example of a type of conflict in your organization (or an imaginary) and by relating to the given example, should a manager try to eliminate the conflict?
Second, two business units of a company operate out of different buildings in a large city. The two business units offer different products to customers and have their own budgets. However, they must share training facilities located at headquarters, also in the city. This often creates conflict because both business units tend to want the training facilities at the same time. Describe the source(s) of conflict that are apparent in this situation and describe two potential solutions that would minimize this conflict.
arrow_forward
Jerry did not feel like going to work today, he was feeling exhausted and fed up.
Jerry was appointed team leader in the morning shift in Greasy Jo’s Café eight weeks ago. Some of the team members were causing conflict within the group by attacking Jerry personally, behind his back, and blatantly refusing to follow company rules. They felt that as they have worked there longer, one of them should have been given the position of team leader.
Jerry did not feel he had been there long enough to be able to assert himself successfully. He knew that if action was not taken quickly, the situation would deteriorate and he would have no control over the team’s work effort. He had tried telling them the team members what to do and how to do the work. He was constantly checking their work and had several arguments with different team members
What is/ are the problem?
What do you feel has caused this conflict situation?
How would you resolve this conflict situation?
Answer the…
arrow_forward
Jerry did not feel like going to work today, he was feeling exhausted and fed up.
Jerry was appointed team leader in the morning shift in Greasy Jo’s Café eight weeks ago. Some of the team members were causing conflict within the group by attacking Jerry personally, behind his back, and blatantly refusing to follow company rules. They felt that as they have worked there longer, one of them should have been given the position of team leader.
Jerry did not feel he had been there long enough to be able to assert himself successfully. He knew that if action was not taken quickly, the situation would deteriorate and he would have no control over the team’s work effort. He had tried telling them the team members what to do and how to do the work. He was constantly checking their work and had several arguments with different team members.
2. What is non-verbal communication? Suppose that you are working in a frontdesk, as you attend to the concern of the first guest, the one behind her seems…
arrow_forward
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