Business ethic week 4
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Business ethics
Group 1
Manvinder kaur- 2308002
Gaurav Pawar- 2326753
Varshil- 2323320
Oluwatosin Adetutu Ogunsola- 2319212
Date: 1 May 2024
Professor name- Abhinav Tomar
Question 1. What are the ethical implication in this example of corporate social responsibility?
Customers may find it awkward to donate via registration process, which can make them feel bad or even forced to contribute. Not all people can take part and some may have their favorite organizations and not the one to be picked here. Thus, the onlookers may experience this phenomenon
of guilt when others in the line do not give anything and follow their desire to grab any meals they want. The companies could try gentle collection of benevolent donation tools to make sure that there was no distress among the customers. Such may range from online donation buttons at physical donation boxes to those who trigger other actions as long they are not yet in the act of soliciting.
Customers may have allergic reaction to donation requests – which they suspect are not credible due to low transparency – at checkout. They doubtfully tend to always ask a question about how much their non-taxable donation would be redirected to third party. This is what brings about doubts according to the lack of transparency. The same level of accountability, which is implemented by large corporations can be missing on smaller retailers that can even be an issue for further concern.
This sure represents a serious fact that these individuals and even organizations can use the noble intentions tricking people creating it into a con.
In addition, shopping center employees who undertake the non-selling tasks and so contributing in charity work become very busy that some of them develop excessive stress. Events like these may be very time-consuming or they can require special training that makes the main job less interesting, which threatens with the turning the employees into the person who spends the majority of time working with this difficult task and the situation of being overwhelmed by work.
The question of ethics around CSR fundraising schemes is not a matter of chief. Companies may use the social programs purposefully as a tool to market their band image or obtain tax credits that do not contribute to the community initiatives. Some of the CSR programs, in turn, have been
executed as a cover to unethical business vices. So, the phrase arises that what really is the reason of these heavenly philanthropic works.
Question 2. What information should the company provide to Suzanne and its
customer?
To address Suzanne's concerns and ensure transparency and accountability in the
donation scheme, the company should provide the following information to both Suzanne and
its customers: To address Suzanne's concerns and ensure transparency and accountability in
the donation scheme, the company should provide the following information to both Suzanne
and its customers:
1
.
Purpose and Impact:
Unambiguously present the main goal of the fundraising and show
clearly how the received money will be utilized to help the neighbourhood animal shelter.
Provide a fund- raising program illustrating your argument that the donations will affect the
shelter and the animals living there positively.
2
.
Opt-In Policy
:
To comply with this, develop an opt-in system in which participants are
given the chance to donate, not being made to without their consent. These devices are a great
relief of the customers burden and grant autonomy to them.
3. Alternatives:
Present also various means of the customers involvement in the
implementation if they do not want to contribute to funding at the counter moment. These can
be carried out by giving detail of what methods are to be used (i.e. donating directly to the
shelter, or volunteering).
4.
Transparency
:
Indicate proportion of donation to the charitable organization that goes to
the needy directly, and any administrative fees or overhead cost associated with the operation.
It makes the communication process engaging and clear, which ultimately boosts customer
confidence.
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