n organization that does not use sound performance expectations as part of its performance management strategy.

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Chapter12: Purchasing And Supply Chain Analysis: Tools And Techniques
Section: Chapter Questions
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Some organizations may have detailed strategies for measuring product quality and customer satisfaction, but do not put the same emphasis on employee performance expectations.  

Discuss the possible consequences for an organization that does not use sound performance expectations as part of its performance management strategy.

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