PWCS 31: Principles of communication in adult social care Identify the different reasons people communicate. One of the reasons people communicate is to understand each other. Understanding is a big part of communication as you have to understand what people problems may be, but also to take on board their views and opinions on the situation to be in a position to hopefully sort out their underlying problems. Another reason people communicate is so that they can build positive relationships with people and ensure that any support that may be needed, is given in the right way. Positive relationships can turn into wonderful things and can create a great bond with the other person involved which also creates trust eventually. …show more content…
Finding out information about a certain individual from others can benefit you in many ways, for example, that person may have worked with that individual and knows them inside out and can give you tips on how they communicate best and how well they work with others or just how they generally have a conversation. Observation is probably the biggest part of communication as you are using your own knowledge when getting to know someone and allowing them to feel comfortable around you and vice versa. When observing someone you observe their attitude, ability, body language and many other things and take all these into consideration when deciding on what is the best way to communicate with them. The most important thing when observing is taking it upon yourself not to judge them in any way. There are many advantages to consider when trying to establish the communication and language needs, wishes and preferences of an individual. These advantages include: You can gain your own information Face to face discussion A full, in depth conversation may be gained Create your own opinion Gaining your own information when talking to someone is very important, you can begin to create your own opinion on the person and work out ways in which it is best to communicate with them. You can also have a full, in depth conversation with someone which can be face to face which will enable you to find out a lot about a person by being face to face. As there are
A. It is important to observe an indviduals reactions when communicating to gauge how people are feeling in the situation. Some people may have barriers when it comes to communicating such as personal space issues. It is imperitive to make the client feel as comfortable as possible when communicating, if the person looks to be feeling uncomfortable with how you are communicating they may not be taking in the information you are giving them putting them at potential risk or if it is the client that is giving the information they may be holding something back again putting them at risk.
People can communicate in many different ways, verbal (talking), Written (email, memo, posters), body language/gestures (the way they react when been given information), their facial expression, eye contact, sigh language and behavior. People communicate to one another on a day to day basis. People may communicate to each other for different reasons such as: Creating a relationship, keeping a stable relationship, 'chit chat', giving/receiving information or expressing ideas, thoughts or concerns.
As quoted, (Children and young peoples workforce, early and child care book 2010) there are a number of reasons why people communicate which are to:
4.9 Ways to overcome barriers to communication are when relating to different nationalities or beliefs I would do research to make sure I
The purpose of communication is for human us to be able to understand each other for different reasons. So if we develop our communicative skills we can use this skill as a tool to help me learn or explain something to someone or both. We also communicate to help one another, listen to each others' problems, and solve difficulties we face in life, find solutions to obstacles that may come into our lives.
People communicate to give information, receive information, give and receive instructions, express a need, negotiate and discuss situations and also to develop learning. |
Also people speak to each other to build confidence with each other and to be able to work in a workplace with lots of other people, you need to have the attributes to create conversations and discuss different scenarios.
1.1 People communicate for many different reasons, it is mainly for understanding what is going on around them and to know what needs to be done. To be able to express their feeling's and say what they need and want. For reassurance when they are not sure of something. And to ask question's when needed, To socialize and get to know other people and the thing's they like, dis-like and their background history.
It is important to realize why we communicate. We communicate for a reason. The primary goal of communication is to share meaning and to connect with other people. Understanding these human needs and communication purposes is essential to success as a communicator. (Sole, 2011) There are many purposes for communicating. One of the most basic purposes is to meet personal needs. Humans are social animals; we need to interact with one another. Another purpose is to learn about yourself and others, this is a process that you must continue well
To build relationships - People communicate to make new relationships the way we speak to them at first may make them feel welcome or overlooked.
Assumption 2: Individuals enjoy talking about themselves and what they know and enjoy. If someone has new information about a topic they enjoy, they will most likely listen and remember that information given to them.
In conclusion, communication helps us better understand an individual or situation. Communication enables us to resolve differences, build friendships and trust. Could you imagine the world without communication? Imagine having generations all over the world which would have to learn everything from scratch, this is what would happen without any communication.
You communicate, so individuals do not get anxious or worried, and you can listen to their concerns.
Communication is an essential thing to everyday life. Communication is required in everything we do. Knowing how to communicate properly will help in many aspects of life like friends
I can learn many things by observing people and surroundings. I can have an idea what their feelings at the moment. When I was observing at the county office people did not look happy and looked bored. I can learn what do they like to drink or eat. Because I see some people eating some snacks and drinking. I can learn the strategies for moms to keep their kids busy when they get fussy, I saw moms letting kids play with their phones and snacking them or even singing to them. I can learn how each person act different to the same situation, some mothers do not care if their kid cries and others try to comfort them. I can learn that some people love each other no matter where they, I saw young couple kissing each other and holding hands while waiting. I can even tell if a person is easygoing or angry by observing only. I see some people were complaining and some did not care and that gives me clues about a person’s characteristics. I think I do not really have to talk to a person to learn something about that person. Observing for a certain amount of time will give some clues about a person.