In this module of the course, you will learn about the importance of the billing and revenue cycle, the life cycle of patient accounts, collections, and financial banking responsibilities. After reviewing chapters 17, 18, 19, and 20, consider the following scenarios and answer the questions. 1. The provider expects you to ask patients to pay at the time of their office visits. A patient, Mrs. Murphy, stops at your desk after seeing the doctor or starts an argument with you about the physician's fee. How would you handle this situation and what would you say? 2. What is the "golden rule" in medical billing and why do you think it is important that you always apply it?
In this module of the course, you will learn about the importance of the billing and revenue cycle, the life cycle of patient accounts, collections, and financial banking responsibilities. After reviewing chapters 17, 18, 19, and 20, consider the following scenarios and answer the questions. 1. The provider expects you to ask patients to pay at the time of their office visits. A patient, Mrs. Murphy, stops at your desk after seeing the doctor or starts an argument with you about the physician's fee. How would you handle this situation and what would you say? 2. What is the "golden rule" in medical billing and why do you think it is important that you always apply it?
Understanding Health Insurance: A Guide to Billing and Reimbursement
14th Edition
ISBN:9781337679480
Author:GREEN
Publisher:GREEN
Chapter4: Revenue Cycle Management
Section: Chapter Questions
Problem 29R
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In this module of the course, you will learn about the importance of the billing and revenue cycle, the life cycle of patient accounts, collections, and financial banking responsibilities. After reviewing chapters 17, 18, 19, and 20, consider the following scenarios and answer the questions.
1. The provider expects you to ask patients to pay at the time of their office visits. A patient, Mrs. Murphy, stops at your desk after seeing the doctor or starts an argument with you about the physician's fee. How would you handle this situation and what would you say?
2. What is the "golden rule" in medical billing and why do you think it is important that you always apply it?
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