pls answer thanks You have been hired as a Consultant by an organization to advise them on their PerformanceManagement (PM) System and how it is related to their Strategic Business Objectives (SBOs).The Chairman of the Board of Directors or the superiors of your organization has asked you tospecifically advise them along the following lines: - 1. What is Performance Management?2. Why Performance Management is important?3. Differentiate between Performance Appraisal and Performance Management?4. How is Performance Appraisal linked to Performance Management?How is Performance Management related to the organisation's Strategic BusinObjectives SBOS?5.

Effective business management entails managers developing their own efficiency while assembling a…

Answered: 1. What is Performance Management? 2.…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Ezzee solutions, a business consulting company, is embarking on implementing an Information System to integrate accounting, finance, marketing, production and human resource management within the organization. It provides the information an organization needs for efficient operations, effective managerial decision-making and a competitive advantage. You have been appointed to conduct training to the staff at Ezzee solutions on the details of the information system. Your presentation would include the following aspects. Discuss in detail any five benefits an Information System offers to the organization like Ezzee solutions.
The vice president of production at a medical systems manufacturer has hired you as an HR consultant to work with her company to develop an ergonomics initiative that will lower labor costs and increase productivity. In your first meeting with this client and her management team, you present a proposal for the design of the ergonomics program. Which of the following would be an element of your proposed program? Involve employees in ergonomics-related activities and programs. O Involve key customers and suppliers in all ergonomics-related activities and programs. O Involve senior executives only in ergonomics-related activities and programs. O Involve production managers and employees who only perform ergonomics-related activities and programs. You are an instructional designer for the learning and development division of a large publishing company. Virtually all employees at the company use computer for 6-7 hours of every work shift each day. As a result, many of these workers have…
Assume you are employed as the Training Manager in a company and would like to carry out a training needs assessment for 100 employees who are located in one city where you have identified a gap in performance hence you have all the background information you need. Use this information to answer the following questions. a) Explain the steps you would take to carry out a training needs assessment of the employees. b) Briefly discuss any two reasons why it is a good practice to collect both qualitative and quantitative data in a training needs assessment. c) Using the same organisation, describe BRIEFLY how you would carry out training on “Good Customer Service” in a one-day workshop. Pay attention to all the preparatory activities you would carry out BEFORE the training and how you would carry out the training itself.
You have been hired as a consultant for a mid-size company that produces shoes for adults. The company has a high production capacity but possesses a large number of untrained workers. The region in which the company operates consists of a few small companies that sell similar products. A recent survey revealed that there is a growing demand for footwear for children. Required: In your capacity a consultant, outline the factors from the scenario above that you would consider in each stage of the company’s corporate plan.
The Balanced Scorecard is a useful performance management tool which incorporates financial and non-financial objectives. Discuss both the benefits and the drawbacks associated with the use of the Balanced Scorecard. Which type of business would most benefit from using this tool in their performance management system?
The company hires independent contractors to perform a variety of customer-focused tasks, such as complaint resolution, for its client, the financial services industry. We get to know all of our contractors because, as the chief of staff puts it, "vetting of such contractors is very important because of the nature of our client's business. We've even watched contractors develop. We have one contractor with us today who started at 16 and is now a manager at 26." The contractors are introduced to more than just the chief. Some of the contractors have been working with a customer for so long that if they leave, the crew must continue. This company has 4,000 contractors and 226 full-time employees, so succession planning must take both into consideration. When working with a contractor, it usually recommends to its financial services clients that they add the contractor to their at-risk registry. The client will hire a full-time employee, and the contractor will learn new skills. Select…
In the past few decades, the number of children being cared for by nonparents or in childcare centres has increased dramatically. Research suggests that the best outcomes for children can be ensured by: Select one: a. Following guidelines to ensure the childcare is high quality b. Having appropriate caregiver-child ratios c. Establishing criteria for training of childcare staff d. All of the above
Performance appraisals are used to identify deficiencies in employees' on-the-job performance, which leads to recommended training and development; however, there are some legal issues or concerns that can develop if proper training is not provided. How can an organization document that employees have been provided proper training, have successfully completed the training, and are actively applying the learned material within their day-to-day duties and responsibilities?
Give example of: (Receiving Report and Assessment Report of one company)
You are finance director in a public sector organization that has experienced difficulty attracting and retaining skilled staff. To assist in overcoming this problem, the board has engaged a consultant to recommend an improved benefits structure, to apply to all staff. The consultant has produced his report, and you have been asked to consider the proposed staff benefits structure, and make appropriate recommendations to the board. You study the report, conduct appropriate research, and assess the costs involved. You conclude that it will be necessary to increase staff costs, but you believe these will be offset by the efficiencies brought about by recruiting and retaining high-quality staff. The report contains the following recommendations: Benefits should be related to the length of service of members of staff. After one year of continuous employment, a member of staff will qualify for private health insurance. Private health insurance should cover the member of staff and his or her…
After you have presented your proposal to hospital administration, and it has been accepted, you are informed that the impending cost reductions will need to be implemented. You are told to meet with your supervisory staff to organize the implementation of your plan. The CEO will be holding hospital employee briefings beginning the next afternoon to provide the employees with an overview of the situation confronting the hospital. Over the next two to three days, you will be meeting with your supervisory staff and then with the laboratory employees to provide additional detail specifically as it pertains to the laboratory and its staff. Your goals are to have your employees fully understand the situation and its implications, allow them to communicate their thoughts and concerns, and to finally accomplish buy-in from the staff regarding the proposal you must implement. Question: What areas of collaboration or coordination, if any, will be needed with the supervisory staff, pathology…
A managing director of a large company made the following statement: “To be successful in business, all you need is a customer. You don’t need any of those tight little academic concepts of how to manage. You don’t even need to solve all your problems or to be efficient. All you need is to find out what you do right for the customer you have already got and do more of it.” Assess the validity of this statement.

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