EXAM 1 chapters 1-6 COMM 103.docx

1. When we say that communication is relational, what does that mean? a) Communication is something that we do to others. b) Communication arises out of our interactions with others. c) Communication is key to greater satisfaction in relationships. d) Communication involves a wide range of socially appropriate behaviors. 2. Which of the following statements about the symbolic nature of communication is NOT true? a) Symbolic communication allows people to think and talk about the past, explain the present, and speculate about the future. b) Communication relies heavily on symbols like words, behaviors, and messages. c) By their very nature, symbols are self-explanatory and easy to interpret. d) The same symbol can have different meanings for different people. 3. When you are trying to concentrate in class but are distracted by other students talking behind you, what kind of noise are you experiencing? a) Internal b) External c) Physiological d) Psychological

4. Public communication is characterized by a) each person in the group contributes equally to the conversation. b) a small group of audience members who contribute feedback. c) a formal transmission of information to a large number of unknown audience members. d) an unequal amount of speaking by one member of the group. 5. Which of the following statements about communication competence is true? a) To be a competent communicator, one must have a complete understanding of a situation. b) Communication competence is a trait we either possess or lack. c) Communication competence is an innately acquired behavior. d) We learn communication competence from our successes and failures 6. Perspective taking is associated with a) mediums. b) physiological noise. c) cognitive complexity. d) non-mediated communication. 7. Daydreaming in class is an example of which kind of noise?

a) Psychological b) Internal c) Channel block d) External 8. Human communication satisfies many of our ______, including identity, social, relationship, and educational . Needs 9. Self-esteem is best described as a) How others view others' skills and abilities. b) A person's skills and abilities. c) A set of perceptions about ourselves. d) A person's evaluation of self-worth. 10. The stories people create and use to make sense of their personal worlds are called a) narratives. b) stereotypes. c) perceptions. d) biases. 11. When you use communication strategies to influence others' perceptions of you, you are engaging in:

a) self-analysis. b) self-fulfilling prophecy. c) reflected appraisal. d) identity management. 12. What are the steps in the perception process? a) Arranging, processing, and perceiving b) Organization, interpretation, and communication c) Selecting, attending, and interpreting d) Selection, organization, and interpretation 13. Your self-concept may include any of the following EXCEPT which of the following? 14. Your feelings of self-worth 15. Your religious beliefs 16. Your appearance 17. Your ethnicity 18. When you use communication strategies to influence others' perceptions of you, you are engaging in________. Identity Management 19. When a person's expectations of an outcome and subsequent behavior cause the outcome to occur, it is called

a) self-fulfilling prophecy. b) self-determination. c) self-efficacy. d) self-serving bias. 20. Which of the following is an accurate statement about first impressions? a) First impressions are a way of stereotyping others and a means for controlling our environment. b) First impressions are not useful and have little impact on the way we respond to people. c) The impressions we develop when we first meet a person never change. d) Our first impressions cause others to behave in ways that fit our expectations. 21. Which of the following is an example of a complete perception check? a) "You said you really liked the job I did, but there was something about your voice that made me think you did not like it. Maybe it's just my imagination." b) "You haven't dropped by lately, and I'm not sure if it's because of me. Is anything the matter?"

c) "I wonder whether something is bothering you or whether you're just feeling quiet. What's up? d) "You didn't call me back after we had that argument. I wasn't sure if you were busy or if you were upset with me. Why didn't you call?" 22. The ability to construct multiple identities is one element of which skill? a) Empathy b) Self-esteem c) Emotional intelligence d) Communication competence 23. Culture can be best understood as __________. the language, values, beliefs, and traditions shared and believed by a group of people. 24. Which of the following best reflects the relationship between salience and intercultural communication? a) Individuals must see themselves as different for intercultural communication to take place. b) Salience improves the decoding of messages and, as a result, enhances intercultural communication.

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